When Emotion Is High, Intelligence Is Low

Law Firms:  Are any of your lawyers challenged with charging clients at their proper rate?

Could their emotions, rather than reason be driving them?

I know the answer to both these questions is yes and yes. 💯

When I first heard the expression, when emotion is high, intelligence is low, it stopped me dead in my tracks. 

I know from personal experience that it is absolutely right.

🟣Emotion is an automatic reaction to a situation which comes from the subconscious mind. 

🟣It is usually based on previous experiences and reactions.

🟣So, if you then act based on that emotion, it may not work in your favour, depending on the situation.

🟣The more sensitive you are, the more of a challenge this is.

🟣You have heightened emotions and pick up on others’ emotions too.

Let’s take an example of how this works. 

❤️A family lawyer, who is a heart-led person, has a client with young children, in an abusive relationship.

❤️Not being sexist but I’m going to say she gets sucked into the client’s emotions which puts her on the backfoot.

❤️Her emotions are then stronger than reason, i.e. when emotion is high, intelligence is low.

❤️She becomes incapable of applying her full charges because in her mind she cannot add insult to injury by charging the client properly.

❤️She has lost control; her boundaries are blurred and unless this is corrected, the same pattern of behaviour will continue, ad infinitum.

What to do?

📞Get in touch and let’s have a chat or just email me.

💥I help law firms and other service-based businesses to stop undercharging and over-servicing, so they get paid their true worth, consistently and unapologetically.