When NOT To Make Follow-Up Calls

Love it or hate it, Christmas is now over and the New Year is well and truly on its way. Time to focus on what you want. I prophesy it will be a good one, as long as you think the right thoughts, take the right actions and let go of expectations.

So let’s dive straight in to today’s short broadcast to fire you up for the year ahead.

Don’t make follow up calls …………. if you’re feeling scared!

If you’ve ever felt scared before making a phone call, join the club. Me too! You’re really not alone. I think it’s usually about the fear of rejection and the person’s response.

However, if you follow this simple process, you can make those vital calls effectively & confidently.

1) Acknowledge the fear. Yes don’t deny it because what you resist persists.

2) Thank it and then let it go.

3) Remind yourself that making calls will not kill you!

4) Expect some people to be off-hand, curt, or even downright rude. Yes really.

5) It’s really not personal.

6) Allow their response to just wash over you.

7) Respond in a positive, professional, polite manner.

8) Some will, some won’t so what, someone’s waiting.

9) Make another call!

This broadcast was inspired by a Fellow Director of the Right to Manage Company which I chair when I rang her recently.

She said: “Whadoyouwant?” in a very off-hand manner.

It took me a while to realise that it was not about me at all – the only person who sounded ignorant was her.

And if you’re challenged with making phone calls, you’re probably also challenged with charging what you’re worth so please get in touch.

I’m Vanessa Ugatti, author of Amazon Best Seller, True Worth: How to Charge What You’re Worth and Get It. I help accountants, lawyers and consultants to generate more income, have more time and create more freedom without having to get more clients, do more work or compromise value or values.

Ready to talk?

For an initial no-obligation chat, call 00-44-1202-743961 or to order your complimentary copy of Amazon Best Seller click here

1)   Plan your Christmas tasks so you have plenty of time and stick to them. It reminds me of that old age: “If you fail to plan, you plan to fail.”

2)   Have a budget for what you’re spending on gifts, food, etc. and stick to it. What’s the point of over-spending if it means you spending the next 3 months catching up?

3)   Programme in short bursts of “you time” so you can rest and recuperate. This is critical and, paradoxically, the busier you are, the more important it is for you to do this. When working with clients, I see the tendency to move from one task to another, like an automaton, and without giving themselves the time to think, acknowledge wins or rest.

4)   Keep a positive mental attitude. Not much more to say on this one, except that it will be easier to achieve if you apply points 1-3 and 5-8.

5)   Don’t take it all too seriously!

6)   When buying gifts, it’s not how much you spend, it’s how much thought goes   into them and how you feel when you buy them that counts. If you’re feeling stressed and buy something expensive in a rush, then the receiver is receiving your stress. On the other hand, if you buy gifts when you’re feeling relaxed and happy, then the recipients will receive that energy.

Which do you think they will prefer?

7)   When you notice the stress creeping in, stop, take a deep breath and feel grateful for everything and everyone in your life. This only takes a few minutes to do and yet the benefit can be proportionally much greater.

8)   If you have lost loved ones, it’s normal to feel sad that they’re no longer with you. I can personally relate to that one! Then you can flip it around and be grateful that they were a part of your life. Then focus on what you’re grateful for now. You may not always choose the circumstances in which you find yourself, however, you are always at liberty to choose what you think about them. Understanding and realising that is true power.

9)   If all else fails, just get drunk! 
When all the jobs are done, you can just relax and enjoy yourself. Then when you’re ready, reflect on the wins, challenges and insights that 2017 brought you and prepare for the coming year.
Thank you for reading and for your comments and I look forward to sharing more with you in 2018.
It only remains for me to wish you the happiest Christmas and a very prosperous 2018.